12May

Reopening Protocols

Your mission, should you choose to accept it: Stay safe & stay healthy. 

If you’re reading this then you’ve probably seen our social media video detailing our reopening procedures for the days to come. This includes using the hand sanitizer provided at the door, helping yourself to a mask if you don’t have one (we will all be wearing one) & keeping physically distant from one another. 

We would like to share a few more details that weren’t provided in the video:

  • If you don’t have a mask & you would prefer not to wear one we are still happy to accommodate you just outside of the store. Please know that this doesn’t mean we won’t help you, we will simply alter our procedure to keep everyone involved safe.
  • The door off of our private parking lot will be our only entrance & the door on the Main Street side will be our only exit. If you need handicap accessibility we will accommodate you but for safety sake we will keep a one way street for entry & exit. 
  • If there are already six people in the store you will have to wait outside until someone leaves. You will notice orange markers on the sidewalk delineating spaces 6 feet apart where you can wait. 
  • Every shoe that is tried on will be disinfected. We have a spray that has been lab tested & will kill coronavirus!
  • For the time being please do not bring in your old shoes/sneakers for us to evaluate. We would be happy to look at pictures of your shoes if there is something of concern that you would like us to see but for everyone’s health please keep your old shoes at home. 

We are taking these measures to ensure the health of you, our customers, but also ourselves & our families. This is new territory for all of us so we ask for your patience as we navigate these strange waters. All of us here at Ted’s want to provide you with the same great level of service that you have come to know & expect. Do not hesitate to ask if you have any questions about our process & remember we will still offer curbside pickup, free shipping & in-town delivery if you are not comfortable stopping in. 

Thank you so much for your support! We look forward to seeing you!

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